Responsibility as a customer when booking vacate/end of lease cleaning

Responsibility as a customer when booking vacate/end of lease cleaning

No doubt, vacate/end of lease cleaning is one of the crucial tasks for tenants before moving out of a rented property. You need to get the vacate cleaning done immaculately to receive the bond money without deductions. When the end of a tenancy is near, all you need to do is to perform a final clean-up to return the property in pristine condition. However, many people find it difficult to get a 100% bond back due to a lack of professional expertise.

You need to shop around for “vacate cleaning near me” to hire a professional end of lease in Melbourne. As a customer, when booking vacate/end of lease cleaning, there are some responsibilities. Let’s have a look at them.

Keep in mind who you book.

When hiring a vacate or end of lease cleaner in Melbourne, you should do your homework. Consider your vacate cleaning needs and budget, then search online for vacate cleaning businesses near you. Read reviews and choose a cleaner that suits your budget, schedule, and requirements the best.

Enquire

Before booking a vacate cleaner, you should first give a call or send an email inquiry to discuss your cleaning requirements and provide precise information.

Get Ready

Once you book a vacant cleaner in Melbourne, you should vacate your place completely to ensure perfect cleaning of the place. There should be no rubbish or personal items left around, which can create hindrances during cleaning.

Give accurate information.

While booking end of lease cleaners in Melbourne, you should clearly convey the condition of your property. If your place is filthy, please tell the cleaner beforehand, so as to avoid any surprise cleaning charges.

Keep the power on

To ensure the right cleaning, proper lighting is important. Furthermore, some cleaning tools need power to operate. So, when your vacate cleaner is about to arrive, you must ensure that the power is on.

Respect during the booking and inquiry process

Talk to the customer care personnel respectfully during the booking process. Furthermore, there should be a proper parking facility available for parking the cleaner’s vehicle. Don’t get upset if the cleaner can’t commit to the job if there is no parking facility available for the cleaning team.

Quotation

If you find the quoted prices are more than your expectations and you can’t afford it, then you should obtain quotes from other cleaning service providers in Melbourne. Melbourne Vacate and Carpet Cleaning is a trusted cleaning service provider that believes in fair business practices. It charges fairly for the quality of work it delivers.

Keep your booking commitments.

You should respect the time of your cleaner. The cleaner drives through traffic to get to your house to clean it.

Check inclusions and terms and conditions on the website.

Melbourne Vacate and Carpet Cleaning provides 7-days guarantee on cleaning. People booking the services don’t check the terms and conditions on website beforehand and later on come back after 3-4 weeks of job completion, often after end of lease inspections are carried out to do some more cleaning.

Be human

Cleaners are also human and same people as you are. So, treat them with respect and give fair treatment. Further, some customers ask the cleaning service about the race of the cleaner assigned for the job. Racial discrimination is illegal in Australia.

Please check our google reviews by clicking this link https://www.google.com.au/search?q=Melbourne+Vacate%20&%20Carpet%20Cleaning&ludocid=1966612907066400269&#lrd=0x0:0x1b4ad004f8641e0d,1

For any vacate cleaning needs in Melbourne, please don’t hesitate to reach us on melbournevacate@gmail.com or phone 1800 015 669 or visit our website www.melbournevacateandcarpetcleaning.com.au for any queries/questions/bookings.